Frequently Asked Questions
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What is EzPayDr.com and what do you do?
EzPayDr.com is an industry-leading provider of payment management solutions. Our customized, secure ASP solution includes electronic check processing, direct debit and credit card processing at some of the lowest rates available.
Why should I use EzPayDr.com?
EzPayDr.com provides the most complete payment gateway available for a single low-monthly fee. The EzPayDr.com allows you to save time and money by streamlining your payment processing/accounts receivables so that you get your money on-time and you provide the best possible service to your customers. Decide for yourself. Sign-up for an online guided EzPayDr.com tour now!
Is EzPayDr.com really simple to set-up and use?
YES! All you need is internet service. We created the program to make payment processing simple so you can focus on your business. No software or hardware is required. Businesses can begin accepting credit cards, debit cards, electronic checks, and direct-debits in a one or two days.
What kind of business is best suited to EzPayDr.com?
EzPayDr.com can optimize payment processing for most any business. EzPayDr.com can be particularly beneficial for companies that accept credit-cards using MOTO transactions (i.e. do not swipe the card), and companies that need to implement online payment solutions.
Can I save money by using EzPayDr.com?
YES! Customers have reported considerable cost savings in all aspects of their business after switching to EzPayDr.com. These customers have been able to save money by greatly reducing the time and money spent collecting, processing, posting and depositing payments. In addition, using EzPayDr.com to process electronic checks saves 55% over paper check processing. And, EzPayDr.com offers some of the lowest credit card rates available.
What if I need help with my portal? Is there support?
EzPayDr.com is fully supported. All EzPayDr.com customers receive unlimited free technical support and training from a live person over the phone. It's just one more way we make payment processing simple!
How do I close my EzPayDr.com account?
We're so confident that EzPayDr.com is the right solution for your business that we want you to try it risk-free. There are no long-term commitments. If you are not happy with EzPayDr.com, you can cancel the service at any time. To cancel, simply call our customer support department at 800.279.3705 and tell the service specialist that you would like to cancel your account.
How do I get started?
Getting started is easy! Simply submit the online application and an EzPayDr.com service representative will contact you to begin.
How long will it take to process my application?
EzPayDr.com begins processing your application the moment it is received. You should receive a call from your service representative within 24 hours, and in most cases you can be processing payments about one or two business days.
Do I need training? How long does it take?
The EzPayDr.com system is extremely easy-to-use. To help ensure your complete satisfaction, EzPayDr.com provides you with complete training that is customized to your specific use of the system. Training usually ranges between 20-30 minutes; however we'll work with you and your staff for as long as it takes for you to get a full understanding of how to use the system. And, unlike our competitors training, service, and support is always unlimited and free.
How will I get my money?
For electronic check, direct-debit and credit card transactions, your funds are automatically transferred directly into your bank account every Friday on a weekly basis.
How do I know when my customer has paid or when a transaction has cleared?
EzPayDr.com notifies you of every transaction via email. The EzPayDr.com Account Manager also provides you with an easy to read summary of all transactions processed and their status. Additionally, you can view a payment history for each of your customers within EzPayDr.com.
Does EzPayDr.com provide a way for my customers to pay bills online?
YES! The EzPayDr.com Online Payment Gateway enables your customers to pay bills online, via a secure web connection, via either direct-debit from their checking account or via credit card.
Why does my business need to accept online payments?
Because your customers are demanding the convenience of paying bills online, and if you don't provide the service your competitors will. EzPayDr.com makes it easy to accept online payment, and at the same time we reduce your payment processing costs. It's a win-win for you and your customers.
How secure is the EzPayDr.com system?
EzPayDr.com takes security very seriously. Our security is our business. Our platform uses the most powerful security and encryption tools that exist in the marketplace. The processing website is secured and encrypted using 1024-bit Thawte Digital Certificate. The Gateway uses a 1024-bit Verisign Digital Certificate, but accommodates the majority of browsers at 128-bit encryption.
